No matter how many times you've called in sick or the actual circumstances, getting management to understand that something is an emergency or that you shouldn't be around food is like pulling teeth sometimes. There is also a culture of presenteeism: if you call in sick or need to leave early for any reason, be prepared to fight for it, or have people texting you about how 'attendance is an important part of your job' in a passive-aggressive tone. It also isn't helped by the hotel hosting multiple large events that tend to attract particularly noxious customers from out of state, and very little way of dealing with them if they do act up and cause us trouble.

The place tends to attract a lot of problem customers, which isn't helped by management usually taking the customer's side if they start complaining and making a scene. While most of the people you will work with on a lower level are extremely nice and friendly, there are problems with how management runs things.įor example, there are asinine rules that we have to follow, such as not allowing take-out unless in certain cases, which will inevitably result in us trying to pre-emptively de-escalate if a customer wants it to go. The maid was very helpful letting me use the broom to sweep up the cat litter in the kitchen.Alicia was very helpful in allowing me to go back to the room after I had checked out because I left my glasses on the nightstand.The woman handling the food (cooking, refilling the hotplate that had omelettes, country potatoes and bacon was really nice and was keeping the dining area clean, along with taking care of the food.ALL IN ALL EVERYONE AND EVERYTHING WAS PERFECT AND WE WILL BE BACK.IIIVVV=BY THE WAY BOOKING.The main problem is with the higher-ups. Offering easy access to a variety of area attractions, museums and recreational activities, this Carson City hotel features many free amenities in a central and convenient location.Įveryone and Everything!Amanda greeted us at the front desk and found a handicap room left on the 1st floor and was extremely nice and very helpful with the wifi password on my computer !!!James in Maintenance came in and opened up the sofa bed for me to sleep in.

Gold dust west hotel